Privacy policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you buy a product or service at our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and e-mail.

When you browse our store, we also automatically receive your computer's internet protocol (IP address) in order to obtain information that helps us to know more about your browser and operating system.

Email Marketing (where applicable): With your permission, we can send you emails about our store, new products and other updates.


CONSENT

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, you are agreeing to our collection and use of personal information only for those specific purposes.

If we ask for your personal information for a secondary reason, such as marketing, we will ask for your consent, or give you the opportunity to say no.

If after providing your data you change your mind, you can withdraw your consent at any time and so on prevent us from contacting you to obtain or disclose information. Please contact us at experience@duotonekiteboarding.com.br.


DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Your data is stored in databases on a secure server protected by a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, the website stores your credit card details. They are encrypted using the Card Payment Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for the period necessary to complete your purchase transaction. After completing the purchase, your purchase transaction information is erased.

All direct payment gateways adhere to the standards defined by the PCI-DSS, which are managed by the PCI Security Standards Council. It is a joint effort by brands such as Visa, MasterCard, American Express and Discover.

The PCI-DSS requirements help ensure the secure use of credit card information by our store and its service providers .


THIRD PARTY SERVICES

In general, our third party suppliers will collect, use and disclose your information only to the extent necessary to enable them to perform the services they provide provide us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them about transactions related to purchases.

For these suppliers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by those suppliers.

Specifically, remember up that certain suppliers may be located or have facilities located in jurisdictions other than yours or ours. Therefore, if you want to proceed with a transaction involving a third party service provider, your information may be subject to the legislation of the jurisdiction (s) where the service provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriotic Act. p>

Once you leave our store website or are redirected to a third party application or website, you will no longer be governed by this Privacy Policy or our website's Terms of Service.

< p> When you click on links in our store, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECURITY

To protect your personal information, we take precautions and follow industry best practices to make sure they are not lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using " secure socket layer "(SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional measures accepted by industry standards.


COOKIES

This site uses cookies, web beacons, JavaScript and similar technologies. I agree that company-owned companies and third parties create pseudonymous user profiles for website customization, market research and advertising. Although the information generated can be forwarded to third parties, it cannot be combined with personal information.


AGE OF CONSENT

By using this site, you confirm that you are of legal age in your state or province of residence and that you have given us your consent to allow that any of your underage dependents use this site.


CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. So please read it often. The changes and clarifications take effect immediately after being published on the website. If we make changes to the privacy policy, we will notify you of the update. This way, you will know what information we collect, how we use it, and under what circumstances, if applicable, we will use and / or disclose it.

If our store merges with another company, your information may be transferred to new owners so that we can continue selling products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, change or delete any personal information we have about you, file a complaint, or simply ask our Privacy Officer for more contact information through experience@duotonekiteboarding.com.br.